Terms of Service

Overview

This website is operated by Dumpling Squishy UK. Throughout the site, the terms "we", "us" and "our" refer to Dumpling Squishy UK. By visiting our website and/or purchasing products from us, you agree to be bound by these Terms of Service.

Please read these Terms of Service carefully before using our website.

Online Store Terms

By using this website, you confirm that you are at least 18 years old or are using the website with the supervision of a parent or guardian.

You may not use our products for any unlawful or unauthorised purpose.

You must not transmit any viruses, malware, or harmful code through our website.

Products

We make every effort to display our products as accurately as possible. However, colours, images, and product appearance may vary slightly depending on device settings and manufacturing variations.

All product descriptions and pricing are subject to change without notice.

We reserve the right to discontinue products at any time.

Orders

We reserve the right to refuse or cancel any order at our sole discretion, including where:

• Product availability is limited.
• Pricing or product information contains an error.
• We suspect fraudulent or unauthorised activity.
• An order cannot be fulfilled for operational reasons.

If an order is cancelled after payment has been received, a full refund will be issued.

Pricing and Payments

All prices displayed on our website are shown in the applicable local currency unless otherwise stated.

Payment must be received in full before an order is dispatched.

We reserve the right to correct pricing errors at any time.

Shipping and Delivery

Delivery timeframes provided on our website are estimates only and are not guaranteed.

We are not responsible for delays caused by postal services, customs authorities, weather events, strikes, or other circumstances beyond our reasonable control.

Risk in the products passes to the customer upon delivery.

Returns and Refunds

Returns and refunds are governed by our Returns & Refunds Policy.

Nothing in these Terms affects your statutory rights under applicable consumer protection laws.

Product Use and Safety

Our products should be used only as intended.

Some products may contain small parts and may not be suitable for young children. Customers are responsible for reviewing product descriptions and safety information before purchase.

Adult supervision is recommended where appropriate.

We are not responsible for injury, damage, or loss resulting from misuse of our products.

Intellectual Property

All content on this website, including text, graphics, logos, images, product descriptions, and designs, is the property of Dumpling Squishy UK or its licensors and may not be copied, reproduced, or distributed without prior written permission.

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability for any claim relating to a product shall not exceed the amount paid for that product.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

Privacy

Your use of this website is also governed by our Privacy Policy.

Changes to These Terms

We reserve the right to update, modify, or replace these Terms of Service at any time by posting updates on this website.

Continued use of the website following any changes constitutes acceptance of those changes.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable to the jurisdiction in which the business is registered, without affecting any mandatory consumer rights that may apply under local law.

Contact Information

Questions about these Terms of Service should be directed to us via our contact page.

Business Name: Dumpling Squishy UK